Life in a Digital Agency- Chief Technical Officer


This is the fifth post of our series “Life in a Digital Agency”. The previous four in the series covered the role of a content marketer, a graphic designer, a project manager and an SEO Expert respectively.

When I first got into this, I never thought that running what eventually turned out to be a multi-national digital agency would be so eventful. Emergencies, Eureka moments, Meetings, Deadlines, Releases- it’s never ending.

Here is how my day goes:

9 am to 10 am:

To start the day- COFFEE! I go through emails from the US office and the handoff from US team. I define the priorities for the rest of the day. Occasionally, there is some janitorial work for the office I need to take care. I also try and go through the analytics numbers for our clients and us.

10 am to 11 am:

I oversee Delhi Standup Meeting and make sure that priorities across different teams are clearly defined. I continue with the janitorial work and chase the landlord for water/electricity. This is also when I have a meeting with the Bangalore office head and we see where things are at.

11 am to 12 pm:

Time for another stand up meeting, this time in Bangalore! I attend it (virtually, of course) and make sure the priorities and deliverables for the day are clearly defined. I go through the rest of emails, and also keep a check on the Digital Marketing projects. Where needed, I discuss the next steps with the US/India team.

12 pm to 1 pm:

I usually spend this time going through new leads, setting up presentations with the Business Development Manager. Time for my second cup of Coffee arrives righ!

1 pm to 2 pm:

On good days, I have discussions with the team. Occasionally, some become heated enough and I intervene quickly before limbs are lost! This is how I manage to give myself a short break before wearing the technology hat and working on my own tasks.

2 pm to 3 pm:

I continue working on my own tasks. If time allows, I check in on the teams , asking about the progress and if any help is needed. Occasionally, this time is also spent going through resumes for open positions and making the calls to the potential rock stars!

3 pm to 4 pm:

I began going through the QA cycles. As post-lunch laziness comes in, time for another COFFEE! I usually also have another quick conversation with the head of the Bangalore team head on the progress so far.

4 pm to 5 pm:

I work on the rest of my tasks. If time allows, I go through the company online branding and add things to social media, including the occasional company blog.

5 pm to 6 pm:

This is the time reserved for Hiccups and Fire Fighting so that deadlines are met. I check in on the tasks completed on that day. I have a meeting with the U.S team, and occasionally, another one with the Bangalore team.

MISC Tasks:Client Meetings, Interviews, fixing broken items, flushing dead fish (occasionally some employees as well). I also ask use this time to coordinate with the CA’s, Banks officials and other people required for a company to actually work! And of course, there is always more COFFEE.

Client Meetings, Interviews, fixing broken items, flushing dead fish (occasionally some employees as well). I also ask use this time to coordinate with the CA’s, Banks officials and other people required for a company to actually work! And of course, there is always more COFFEE.

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Life in a Digital Agency – SEO Expert
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Life in a Digital Agency- Quality Assurance Engineer
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